Have you ever seen this message and discovered that Facebook expires your images after a few weeks?
If you use the User Input Message in your ManyChat flows allowing your users to upload images, audio and videos and then in a few weeks discover Facebook has expired the file, then this simple app is for you.
It takes a file and uploads it to a secure and permanent Google Storage Bucket so it doesn’t expire.
It also makes that file available via a Content Delivery Network meaning your file will be served from a location closest to where you are accessing the file from. Here is a great explanation of a CDN and why you should use one.
The CDN used is bunny.net, one of the world’s leading CDN’s with points of presence all over the world as shown on the right.
If your file is an image (JPG or PNG), it will be compressed without loss of noticeable quality so it’s even faster to load. We use the EWWW Image Optimizer (EasyIO) to perform the compression, using their Premium Plus compression algorithm.
This also automatically creates a WebP image file format and if you’re accessing the file from a website, the CDN will serve that format if it’s smaller and supported by the browser.
You can choose to use the original file uploaded to the Google Bucket or the optimised image on the CDN. The Action returns both URL’s.
No credit card is required for the trial. Simply install the App on your ManyChat account, get a token from our Messenger page and give it a try. Installing the example use template is optional but is recommended as it saves you some time creating a test flow and a few new Custom User Fields to test out the values returned from the Action (like image width and height).
Payments secured by Stripe Payment Gateway
2000MB (2GB) of storage per month.
For example, if your average file size is 2MB, that’s approximately 1000 files!
If you exceed 2GB in a month you are charged an extra USD$2 per up to another 1GB. So 2.01GB or 3GB = USD$2 extra per month and 3.01GB = extra USD$4 per month.
We have priced Red Bucket to be affordable for everyone.
If you don’t continue with a subscription after your trial, your files will be deleted 30 days after your trial or subscription ends. So you can re-subscribe within 30 days and your files will all be there.
All files are publicly accessible if someone knows the URL (which is date stamped and hard to guess), but they can only be deleted by you or us if you terminate your subscription.
The maximum individual file size is 25MB which is the same as Messenger and total storage size for the base subscription is 2000MB (2GB) of files in your bucket. For example, if your average file size is 2MB, that’s approximately 1000 files! If you exceed 2GB in a month you are charged an extra USD$2 per up to 1GB. So 2.01GB or 3GB = USD$2 extra per month and 3.01GB = extra USD$4 per month.
Let us know if you have any specific requirements.
Yes, but there are no refunds for monthly or yearly subscriptions so choose the right plan for you.
Simple Answer – Yes – Make sure you (or your customer) has a right to use the file and there is:
Long Answer – Yes, as your files are uploaded to a Google Storage Bucket, they must adhere to Google’s Acceptable Use Policy and the US Digital Millennium Copyright Act (DMCA).
For example, if you’re using copyrighted material without the owner’s permission (and in a way that’s not covered by Fair Use), you are in violation of the DMCA. Some common examples of violations include: Using copyrighted photos in a blog post or plagiarizing content from another site.
We (Align Systems) reserve the right to delete files in violation of these terms and to suspend your subscription immediately without any refunds.
If the image is used on Facebook’s platform, it must also adhere to Facebook’s Community Standards.
Check the value of Status in the Response Mapping. It will be set to success or error. If error then the Error Messages Custom User Field will contain an error message.
If you are uploading large files to Red Bucket sometimes they can take longer than 10 seconds to complete. If this is the case, then your upload action will not be returning with any status set (success or error) and will appear to be failing. However, it is likely the file will complete in due course and a Trigger called redbucket_file_uploaded will be called when the file has been uploaded. You can then check the following fields in your Trigger Flow executed: redbucket_status, redbucket_messages, redbucket_cdn_url, redbucket_url, redbucket_file_type, redbucket_sizebefore, redbucket_sizeafter, redbucket_pctsaving, redbucket_image_width & redbucket_image_height.
Red Bucket’s are synonymous for putting out fires and this is what this App does. It solves a problem ManyChat developers face in their flows using the Image Upload option which creates a temporary file on Facebook’s servers which expires in about two weeks. Uploading the file to Red Bucket makes it permanent, optimizes it if it’s an image and makes it load fast.
They represent the date and time the file was uploaded in the format yyyymmddhhmmss (year, month, day, hour, minute, second) in Greenwich Mean Time. They are added to make the filename unique for your set of files otherwise if you upload the same file name again, the strong caching of the CDN would continue serving up your old file. If you do replace a file, remember to use the Delete File Action to delete the old file after the new one has been uploaded so you don’t accumulate file space you don’t need and might be charged for if you exceed limits. See Limits FAQ Answer.
When you upload an image file using the Message User Input Reply Type of Image or File, Facebook removes most EXIF information apart from the Width and Height, including any rotation information. If your image is rotated 90° degrees then the Width and Height are probably the wrong way around. To get around this issue, pass the URL directly to Red Bucket and don’t upload it using User Input.
It currently only works with Messenger but Instagram support will be available soon (Q2 2023).
If you would like it to work with WhatsApp too, please let us know so we can gauge demand.
การที่ไฟล์หมดอายุในการจัดเก็บเป็นปัญหาอย่างมากในการพัฒนา Chatbot แต่เมื่อได้ใช้ Redbucket แล้วทำให้มองเห็นความเป็นไปได้ในการพัฒนา Bot ในรูปแบบอื่นๆได้อีก มันช่วยทำให้ธุรกิจของฉันพัฒนาไปอย่างยั่งยืน
File expiration is a huge obstacle for Chatbot Development. Red Bucket can extend the possibility of creating a variety of chatbots. It helps our business grow sustainably.
